Director of Human Resources and Operations – 180 Degrees

180 Degrees is seeking a qualified individual for the following position:

Director of Human Resources and Operations

March 2019


180 Degrees was established in 1971 and opened the doors of our first halfway house in Minneapolis in 1973. Founded by Robbie Robinson, a man who spent twenty years in and out of the criminal justice system, 180 Degrees was launched to help men rebuild their lives after incarceration.

Through responsive program development and acquisitions, we have evolved to include a wide range of social services and support programs for youth, adults and families who have experienced adversity. 80% of our current efforts focus on providing services to children, families and adults at pivotal moments in their lives where appropriate interventions can prevent potentially catastrophic outcomes like incarceration, chronic homelessness or repeated patterns of abuse.

Mission and Goals

Our mission at 180 Degrees is to support individuals and families in overcoming barriers, transforming lives, and contributing to healthy, multicultural communities.

180 Degrees operates a wide range of supportive programs for youth, adults and families who face a variety of barriers—personal, societal and financial. Key initiatives include: providing emergency shelter and trauma-informed care; advocating for kids and families; helping people finish high school; moving youth and adults to safe and stable housing; and helping clients to develop crucial life and job skills.

We support individuals and families at critical junctures in their lives, which may result from external factors, like experiencing abuse or violence, or may result from past actions, such as experiencing incarceration as a result of criminal activity. We intervene during episodes in our clients’ lives where offering the right structure and approach provides a roadmap to personal success and averts negative outcomes.

180 Degrees’ current broad goals include:

  • Helping our clients achieve their full potential, experience peace and respect in their communities, and sustain self-sufficient lives.
  • Data-informed, strategic program development and enhancement, with an emphasis on continuous quality improvement.
  • Building, developing and retaining a high-quality workforce that reflects the diverse populations served.
  • Physical spaces and resources designed and maintained to ensure the best experience for clients and staff.
  • Engaging in sound fiscal and leadership practices to ensure long-term growth and stability.

Today, upwards of 1,000 youth and adults are served each year, and 80% of organizational services focus on keeping youth out of the criminal justice system as adults. Seventy-five percent of clients are people of color and almost all are low-income.

Shelter & Residential Programs

Brittany’s Place provides a safe and supportive environment that empowers girls and young women to achieve their goals and lead healthy lives.

Von Wald/Saint Cloud Group Homes provide a nurturing and structured living environment and intensive support for youth ages 12 –18 whose primary issues stem from family conflict, behavior problems, school and/or social difficulties, or criminal activity.

Clifton Residence supports men as they transition back into the community, providing short-term housing and services to help them secure stable employment, maintain sobriety, and establish new living arrangements.

Hope House is a six-bed emergency shelter for youth ages 14–19 who are homeless or at risk of homelessness in the Southwest Twin Cities metro area.

Community-Based Programs

Southeastern MN Foster Care provides stability for children in by providing a home for children 0-21 years of age.

SAFE provides African American-centric prevention and intervention programming for women and their families who have experienced or are experiencing domestic or family violence.

ACE offers long-term comprehensive and proactive case management to children under the age of 10 in Ramsey County who have committed offenses that would meet the criteria for prosecution if they were 10 years of age and older.
Youth Vocational Program (YoVoPro) provides job readiness training in area high schools for high-risk youth, addressing employment and training disparities for those who face challenges due to poverty, learning disabilities, and racial inequity.

Commitment to Diversity – Staff and Board of Directors

180 Degrees works to ensure staff reflect the communities it serves—47% of staff members are people of color. Most staff have also experienced exclusion and overcome adversity, bringing credibility and authenticity to their work. Based on their day-to-day lives, staff instinctively know the values and needs of clients. Currently 3 of the 4 top level directors at 180 Degrees are people of color or have other diverse backgrounds.

180 Degrees has 10 highly engaged, volunteer Board members with a broad spectrum of expertise and passion for the work we do. We make a very intentional effort to maintain a qualified and diverse Board of Directors which reflects the community it serves. The Chair of the 180 Degrees Board of Directors is Fredrick Blocton, an African American business leader and 33% of the Board are individuals of color. We seek a broad membership with talents and experiences from multiple sectors of the community. A full roster of board members and officers, along with their professional affiliations, is attached to this application for review.


180 Degrees offers competitive salaries and fulltime employees are eligible an outstanding total rewards package below:

  Collaborative team environment with quarterly all staff meetings/events.

  Paid time off (PTO) starting at 17 days annually.

  Medical, Dental, FSA & HSA options

  Life, STD, LTD,

  401K company match up to 4%

  10 paid company holidays

  Tuition and Student Loan Reimbursement

For more information on 180 Degrees and our programs, please visit our website at

Job Description
Job Title: Human Resources and Operations Director FLSA Status: Exempt

Reports To: President and CEO Revision Date: March 8, 2019

Job Summary: The Director of Human Resources and Operations is responsible for planning, directing and managing all aspects of Human Resources. This position is also responsible for Operations and providing direct oversight and supervision to Facilities and Information Technology. Currently this is a solo HR position with influence throughout multiple areas of the organization.

Essential Job Duties (other duties may be assigned):

1. Human Resources Administration & Operations:

  • Manages the Human Resources programs and processes of the agency; implements and administers Human Resources programs in accordance with established personnel policies and procedures.
  • Manages 180 Degrees Talent Acquisition and Talent Management including creating job descriptions, posting vacancies, interviewing and developing and conducting new hire orientation/on-boarding.
  • Maintain HRIS and Payroll systems and ensure the accuracy of the information.
  • Reviews agency salary structure annually and makes recommendations to the CEO regarding changes.
  • Manages the organizations benefits program.
  • Accurately processes bi-weekly payroll and ensures all benefit plans are accurately being processed.
  • Manages employee FMLA and disability information as well as leave of absences.
  • Facilitate staff surveys and follow up meetings as needed.

2. Leadership:

  • Supervises the Facilities Manager and helps to create and manage the 5,10, and 15 year pro forma.
  • Manages IT contractor and ensures that 180 Degrees staff/board have access to the critical tools and technology needed to work effectively.
  • Provides direct and strategic support to the Facilities and Information Technology departments.
  • Informs CEO of changes in Federal and State legislation concerning employment law and recommends any necessary changes.
  • Communicates and implements changes in policy to staff through the Employee Handbook and other communications.
  • Serve as a trusted business partner to President and CEO, as well as to organizational management and the board of directors.
  • Participate and help lead quarterly all staff meetings.

3. Quality Control and Process Improvement:

  • Proposes policy changes based on knowledge of human resource policies and procedures; as well as Federal and State legislative changes.
  • Reviews the organizations benefit program annually to ensure it aligns with budgetary constraints as well as the mission and goals of the organization.
  • Reviews Human Resources software, and programs to ensure they meet the employee’s needs.
  • Completes and submits EEO-1 and other compliance reports.

4. Strategic Relationships & Partnerships:

  • Supports managers in the management and follow through of staff grievances, complaints and disciplinary action.
  • Work closely with managers on hiring, staffing levels, schedules and other items as requested.
  • Collaborates with Management to strategically identify HR and Operational needs including IT and Facilities.

5. Vision, Mission and Values:

  • Commit to diversity and inclusion, both personally and organizationally
  • Contribute to 180 Degrees’ strategies to become a truly multi-cultural agency o Incorporate 180 Degrees’ Simple Rules into your daily work
    • Own your actions, behaviors, and responses.
    • Embrace differences. Seek common ground.
    • Search for solutions
    • Ensure that accurate data informs decisions.
    • Use an equity lens
    • Show courage and kindness
    • Consider your assumptions
  • Strive for excellence in every professional activity and interaction, big and small

Essential Competencies:

  • Excellent writing and organizational skills
  • Strong computer skills including MS Word, PowerPoint, Excel, Outlook and Publisher
  • Previous database management experience
  • Ability to work independently as well as in a team environment
  • Exhibit attention to detail and creative problem solving skills
  • Ability to perform under stress and to be flexible
  • Maintain confidentiality and understand its implications in both the workplace and the community
  • Ability to adapt to changing priorities
  • Strong verbal and written communication skills
  • Experience working with diverse workforces and customers

Education and Experience:

Bachelor’s Degree in Human Resources or relevant field, Master’s Degree is preferred. Five (5) plus years’ experience working in Human Resources with a minimum of two years (2) experience in a management or supervisor role.

Other Requirements:

  • Must be able to have flexible work hours including nights and weekends.
  • Must be a “team player” – needs to enjoy working closely with other staff members and be flexible, adaptive, and positive in his/her actions.
  • Must maintain work appropriate attire.
  • Must be committed to the Mission, Core Values, and Vision of 180 Degrees.
  • Must have dependable transportation to get to work.
  • Must have a valid driver’s license.

Please apply to this position online via 180 Degrees career site by following the link below. 0745-4045-9a91-16aee2c37342&ccId=19000101_000001&type=MP&lang=en_US

If you have any questions or issues please contact Human Resources at [email protected]

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