Administrative Assistant – Youth Service Bureau

Title: Administrative Assistant

Reports to: Sr. Administrative Assistant

Exempt Status:  Non Exempt

 Position Overview: The Administrative Assistant connects the public to agency programs and activities and provides specialized administrative support to site staff. This position supports several departments and performs administrative tasks as assigned.

Principal Responsibilities:

  • Provide administrative support to therapy, community justice/diversion and other program staff.
  • Provide administrative support to management team members.
  • Answer and direct incoming calls and provide telephone backup to other YSB office locations.
  • Connect clients to services; greet guests, register clients, collect and record payments for services, schedule clients for services and space for community use.
  • Tabulate and record all BASC responses and site generated program evaluation tools.
  • Troubleshoot basic equipment or service problems and secure authorized maintenance and repairs.
  • Keep reception areas and public meeting spaces neat, orderly and family friendly.
  • Prepare meeting spaces and refreshments for agency meetings.
  • Other duties as assigned.

Site-Specific Responsibilities:

  • Serve as therapy department follow-up coordinator.
  • Available two evenings per week.
  • Serve as communications assistant for website, social media and print materials .

Requirements & Qualifications

  • High School diploma, college degree or equivalent experience preferred.
  • 2-3 years of administrative experience.
  • Proficient in Microsoft Word, Excel, Power Point, FileMaker Pro, Entourage, QuickBooks or similar programs.
  • Ability to manage and prioritize a variety of on-going tasks and projects.
  • Strong communication and organizational skills.
  • Strong problem solving and conflict management skills, especially while working with clients under stress.
  • Ability to protect and maintain confidentiality.
  • Valid driver’s license, insurance and daily access to an automobile.

To apply, Send cover letter and resume to [email protected], Attention: Barbara Ohs, Sr. Administrative Assistant.

Leave a Reply

Your email address will not be published. Required fields are marked *