Recorded on January 26, 2017
1.5 Hour Training
FREE for YIPA members
$30 for non-YIPA members
Staying in contact with the youth you serve often seems more difficult than actually providing the programs you offer to youth. Home phones are a thing of the past. Post mail is inefficient, costly, and often does not reach their homes in a timely manner. Yet, we know that staying in contact with youth is critical. It can make the difference in ongoing participation in a program or a youth dropping out. Additionally, staying in touch with youth is vital for collecting short and long-term outcome data.
A solution is to fully harness the power of cell phones and other mobile technology (e.g., text, email). With there being almost as many cell phones as there are people on earth, cell phones are now the major communication tool. Mobile technology can do more than promote consistent attendance and facilitate data collection. It can also help you provide case management, coaching, educational opportunities and other resources that support your program’s goals. Mobile technology when used appropriately has proven to be a cost-effective and user-friendly way to engage youth.
This training will help you identify ways that you can efficiently use mobile technology to connect with and engage young people. To provide context, the discussion will center on CareerHub, which is a web application designed for youth and workforce providers to stay in touch with each other. With multiple platforms offering “virtual services, Pathway Consultants and CareerHub are used by programs and organizations across most of California.
All registrants will receive a toolkit that will help them implement their own virtual service delivery model and a no-cost 30 day CareerHub trial account.
Your Learning Objectives
- Identify ways you can use mobile technology to build and maintain lasting communication and relationships with youth and provide virtual services
- Understand how to provide valuable “just-in-time” resource and referral information and supportive services via e-gift cards
- Learn effective ways to use mobile technology to document immediate and long-term impact of your program
Amanda Gerrie is passionate about coaching people to move into meaningful, family-sustaining and satisfying careers. She brings to this presentation almost twenty years of experience as a program manager, service provider, trainer and change agent. These experiences include serving as the Director of Workforce Development at Larkin Street Youth Services, which assists San Francisco’s homeless, runaway and foster youth. Amanda also was a social worker at the San Francisco Human Service Agency CalWORKs program. Additionally, Amanda over the years has served on the boards of several nonprofit, grassroots organizations. She brings all of these experiences to her work as the Co-Founder and Product Manager for CareerHub and Vice President of Pathways Consultants. Amanda has a Bachelor of Arts in Child Psychology from the University of California at Santa Cruz and a Master of Public Administration from California State University at Haywood with an emphasis in organizational change.
Your Competency Focus Area
Each of YIPA’s trainings are designed around a broad framework of eight youth work competencies. The competency focus of this training is COMMUNICATIONS.
Trainings presented in this focus area will teach you flexibility which allows you to develop healthy, productive work relationships, engage in collaborative problem solving with youth, and improve individual and group facilitation.
- Online Training
- Recorded on January 26, 2017
- 1.5 Hours
- FREE for YIPA members
- $30 for non-YIPA members. Not a member? Annual memberships are only $99 for individuals and only $250 for organizations. Join now or learn more.
- This training will count as 1.5 CE hours for most boards. Please contact your board directly with questions about submitting.