Frequently Asked Questions 

Can’t find what you’re looking for? We’ll help. Email us at info@yipa.org.

The Basics

YIPA is the acronym for the Youth Intervention Programs Association. We are a 501(c)(3) nonprofit membership association that has been providing resources for youth workers and youth-serving organizations since 1978.
YIPA delivers exceptional training and relentless advocacy so youth workers have skills and resources to better serve youth.
It’s a separate YIPA website that contains all the member services that are connected to learning. Most resources are free to everyone. Non-members pay a small fee for any training they’d like to take.
No, YIPA serves youth workers and youth-serving organizations. Our services strengthen individual team members, increase support for youth work, and make programs more effective with better outcomes for youth.
The vast majority of our communication is done via email. It’s how we let you know about trainings, advocacy opportunities, and other YIPA events. We do not sell or share your personal information. See our Data Privacy Policy.

Training

Yes! Provided there are no technical issues during the live training, it is added to the On-Demand library within 24 hours of being recorded.
The YIC (Youth Intervention Certification) training has been given a refresh. It has been revised and expanded from a primarily intervention perspective to encompass a broader, more holistic view. That idea is reflected in the name change – The Art & Science of Youth Work certificate course.
All of YIPA’s trainings are based on our Competency Framework of eight distinct focus areas identified by our members as crucial to youth work excellence. The Art & Science of Youth Work certificate course provides a broad foundation for all eight focus areas in one comprehensive online course that you take at your own pace. It’s our signature training and a great way to get started with YIPA is to take it first to build your foundation and then you’ll find all of our other trainings expand your understanding of the focus areas. Every YIPA training is designed to help you develop your knowledge, skills, and confidence to be the best youth worker you can be, no matter what type of program you work in.
When you purchase the course, you will receive an email with a link to register for your training. Once registered, you will receive an email with a link to access the Certificate Course Outline web page. All the instructions you need are on the Certificate Course Outline page. We recommend you bookmark it for easy access as you work through your training. Each of the 8 Focus Areas include an introduction section to overview the learning, a summary section, and link to the quiz. Every Focus Area and quiz are online, nothing to download, so you will need to have internet access. If you are interested in the course, you can preview an entire module for free.
If you did not receive an email with a link to register for the certificate course after you made your purchase, or if you have already registered but did not receive a confirmation email with the link to access your training online, email info@yipa.org and we’ll be happy to help you.
If you have checked the YIPA member directory and your organization is a current member, you will not need to log in. When you register for a training, please enter the name of your organization as listed in the directory. If your organization is no longer listed, the membership needs to be renewed to access the training for free or you will have to pay for the training at the non-member rate when registering.
First, check your spam/junk or promotions folder. If you do not see your confirmation email there, send an email to info@yipa.org and let us know the name of the training you registered for and we’ll make sure you get the link to your training.
If you need to stop an On-Demand Training before the end and come back to it, the training will not ‘remember’ where stopped. You will need to start at the beginning again but you can scroll forward to where you left off. It’s a good idea to save your confirmation email so you can use the link in that email to access your training as often as you wish.
Most boards accept YIPA trainings for Continuing Education but if you are unsure, you should check with them before completing a YIPA training. You are responsible for submitting your request to your board according to their requirements. We provide a Certificate of Completion when you successfully pass the quiz at the end of your training, along with all relevant information you may need to submit to your board for Continuing Education (CE) hours.
Yes, send an email to info@yipa.org and let us know the name of the training you took and what email address we should send the copy to.
Yes, you will receive a Certificate of Completion by passing the quiz at the end of the training. You’ll receive your quiz score report and certificate via the email address you registered with. You can print your certificate and submit it to your board to request Continuing Education credit if you wish. Please contact your board directly if you have questions about submitting your request.
For the easiest way to view our trainings, choose the ‘View in Browser’ option when prompted. The best browsers for viewing are Chrome, Firefox, or Brave. Please avoid using Internet Explorer or Microsoft Edge. If you experience any lagging or buffering issues on a laptop or desktop, you’ll see an option to switch to Classic View to view via the Adobe Connect application instead.
Yes! Our trainings can be viewed on mobile devices. We encourage you to view trainings directly in a browser window instead of through the Adobe Connect mobile application. If a training automatically opens in the Adobe Connect mobile app, please uninstall the app and then reenter the training via a browser.
The best browsers for viewing our trainings are Chrome, Firefox, or Brave. Please avoid using Internet Explorer or Microsoft Edge.
Our Live Online trainings can be accessed on Apple computers. However, users accessing Live Online trainings via iOS will not be able to download any training materials provided. On-Demand trainings can be accessed through the computer only via the Adobe Connect App or a browser. If you experience syncing or lagging issues when viewing trainings in a browser, we recommend you switch to ‘Classic’ view to use the Adobe Connect App.
At this time, we do not provide other accessibility options for our training. But, we are committed to helping you when we can.

Membership

Please check the YIPA member directory. If your organization is listed, you have free access to our trainings as long as your membership is active. Otherwise, the non-member rate is required to register for trainings.
YIPA memberships are 12 months in duration and are up for renewal yearly on the date you joined. Grantee memberships are 12 months long too, but membership dues are based on a calendar year from January 1 to December 31.
You can join online on either the YIPA or The Professional Youth Worker website or we can send you an invoice if you prefer to pay by check. Just email info@yipa.org if you would like us to send you an invoice.
No, not at all. We have many members from different states and countries too. Our learning opportunities are online and can be accessed anywhere as long as you have reliable high speed internet service.
No, we value your commitment and would be happy to accept your participation and feedback. If you live outside Minnesota, please keep in mind that the Advocacy Committee works on Minnesota issues only.
YIPA
c/o Paul Meunier
3020 160th LN NE
Ham Lake, MN 55304-5849

Advocacy

No, the Youth Intervention Programs Association (YIPA) is not a grantmaking association. We advocate and lobby for funding for Youth Intervention programs in Minnesota. The Minnesota Office of Justice Programs issues the Youth Intervention Programs (YIP) grants.
The YIP Outcome Survey is required for grantee members only. All the information you need about the survey can be found on our MN Youth Intervention Programs (YIP) Grant web page.
We believe that all young people deserve to have the support they need, but at this time our advocacy and lobbying are limited to Minnesota. However, if you would like to talk about advocacy in your state, reach out to advocacy@yipa.org and we’ll be happy to talk with you about this.

Troubleshooting

The first thing you should do is add trainings@yipa.org as a contact in your email. You may also need to ask your IT department to whitelist YIPA with your servers. Send them Step 1 and Step 2 below and they’ll know exactly what to do.

Step 1: Add this exact SPF record to your DNS: v=spf1 mx include:salsalabs.netinclude:salsalabs.org include:_spf.google.com ~all

Step 2: Add this exact SPF record to your DNS: v=spf1 mxinclude:salsalabs.net include:yipa.org ~all

If you experience lagging or buffering issues when viewing a training on a laptop or desktop browser, there is an option to switch to Classic View to view via the Adobe Connect application instead. You can click the small ‘i’ in the bottom right corner of the training window at any time to switch to Classic View. You’ll be prompted to install the Adobe Connect application if you don’t already have it downloaded.

Do You Have a Question That Was Not Addressed Here?

If you didn’t find the answer to your question here, please email info@yipa.org.
We respond to all emails within 1 business day.